EMPLOYEE BENEFITS
Claims Procedures
Group Out-Patient Benefits
1
Complete Application Form
2
Supporting Document Ready
Please submit claims within 90 days from the date of consultation with the following documents:
-
Original official receipt for each consultation showing the following information:
- Name of patient
- Date of consultation
- Diagnosis
- Charges breakdown
- Attending doctor’s signature with stamp
- Attending doctor’s referral letter (applicable in case of specialist consultation, X-ray and laboratory tests, physiotherapy, chiropractic treatment and prescribed medicine reimbursement)
- For Chinese Medicine’s Treatment, original official receipt and prescription sheet issued by the Chinese Medicine Practitioner are required.
3
Submit Document
By Mail to:
Employee Benefits – Claims Section
YF Life Insurance International Ltd.
Avenida Doutor Mario Soares No.320,
Finance and IT Centre of Macau, 8 Andar A, Macau
Group Hospitalization & Surgical Benefits
1
Complete Application Form
Group Hospitalization & Surgical Claim Form
- Part I to be completed and signed by Patient / Employee
- Part II to be completed and signed by the Surgeon / Attending Doctor
2
Supporting Document Ready
Please submit claims within 90 days after discharge from hospital with the following documents:
- Original hospital official receipts and statement of account / invoice
- A copy of all investigation / laboratory reports issued during the hospital stay
- For Government ward hospitalization in Hong Kong, copy of Discharge Summary with diagnosis can be submitted in lieu of Claim Form Part II.
3
Submit Document
By Mail to:
Employee Benefits – Claims Section
YF Life Insurance International Ltd.
Avenida Doutor Mario Soares No.320,
Finance and IT Centre of Macau, 8 Andar A, Macau
Group Dental Benefits
1
Complete Application Form
2
Supporting Document Ready
Please submit claims within 90 days from the date of treatment with the following documents:
Original official receipts for each treatment showing the following information:
- Name of patient
- Date of treatment
- Treatment type
- Charges breakdown
- Attending dentist’s signature with stamp
3
Submit Document
By Mail to:
Employee Benefits – Claims Section
YF Life Insurance International Ltd.
Avenida Doutor Mario Soares No.320,
Finance and IT Centre of Macau, 8 Andar A, Macau
Group Life Benefits
Please notify us in writing through the Policy Owner (Employer of the insured) within 30 days from date of loss.
Claims Q-Mark Certification of Employee Benefits Claims Services
"YF Life Employee Benefits Claims Services” is certified under the Hong Kong Q-Mark Service Scheme.
