Employee Benefits

Excellent efficiency to serve you

Our commitment to offer prompt turn-around time, we are pleased to have achieved highly efficient average processing times as follows:

Enrollment

Enrollment

Member movement

8 working days

Claims

Claims

Hospitalization Claim

8 working days

Out-patient / Dental Claims

5 - 7 working days

Enquiry

Enquiry

Telephone

1 working day

Written

3 working days

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