EMPLOYEE BENEFITS
Claims Procedures
Group Out-Patient Benefits
1
Complete Application Form
2
Supporting Document Ready
Please submit claims within 90 days from the date of consultation with the following documents:
-
Original official receipt for each consultation showing the following information:
- Name of patient
- Date of consultation
- Diagnosis
- Charges breakdown
- Attending doctor’s signature with stamp
- Attending doctor’s referral letter (applicable in case of specialist consultation, X-ray and laboratory tests, physiotherapy, chiropractic treatment and prescribed medicine reimbursement)
- For Chinese Medicine’s Treatment, original official receipt and prescription sheet issued by the Chinese Medicine Practitioner are required.
3
Submit Document
By Mail to:
Employee Benefits – Claims Section
YF Life Insurance International Ltd.
27/F, YF Life Tower, 33 Lockhart Road
Wanchai, Hong Kong
Group Hospitalization & Surgical Benefits
1
Complete Application Form
Group Hospitalization & Surgical Claim Form
- Part I to be completed and signed by Patient / Employee
- Part II to be completed and signed by the Surgeon / Attending Doctor
2
Supporting Document Ready
Please submit claims within 90 days after discharge from hospital with the following documents:
- Original hospital official receipts and statement of account / invoice
- A copy of all investigation / laboratory reports issued during the hospital stay
- For Government ward hospitalization in Hong Kong, copy of Discharge Summary with diagnosis can be submitted in lieu of Claim Form Part II.
3
Submit Document
By Mail to:
Employee Benefits – Claims Section
YF Life Insurance International Ltd.
27/F, YF Life Tower, 33 Lockhart Road
Wanchai, Hong Kong
Group Dental Benefits
1
Complete Application Form
2
Supporting Document Ready
Please submit claims within 90 days from the date of treatment with the following documents:
Original official receipts for each treatment showing the following information:
- Name of patient
- Date of treatment
- Treatment type
- Charges breakdown
- Attending dentist’s signature with stamp
3
Submit Document
By Mail to:
Employee Benefits – Claims Section
YF Life Insurance International Ltd.
27/F, YF Life Tower, 33 Lockhart Road
Wanchai, Hong Kong
Group Life Benefits
Please notify us in writing through the Policy Owner (Employer of the insured) within 30 days from date of loss.
Claims Q-Mark Certification of Employee Benefits Claims Services
"YF Life Employee Benefits Claims Services” is certified under the Hong Kong Q-Mark Service Scheme.
